There are a number of options to repair saddles. Series 1 repairs typically require mail-in service with a few exceptions while Series 2 frames are designed to be modular and fully user-serviceable. Check out some of your repair options below. Please reach out if you aren't sure what you need or if you have any questions.
NewSkin - when your leather wears out or is stretched to the limit of the tension bolt and you want to re-use your old rails.
NewFrame - when your rails are bent or broken, but the leather is still good.
Rivets - sometimes they pop out and we can re-rivet any saddle.
If you need a new Tension Slide, order it online under and we'll send it to you with installation instructions. No need to send the saddle to us, you can do this.
Use this Repairs Form when you send us your saddle for repair.